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Thunder Bay Crisis Response: 

24 hours a day, 7 days a week, 365 days a year

Thunder Bay and Immediate Surrounding Area: 

(807) 346-8282

Northwestern Ontario Region (Kenora east to Wawa):

District/Toll Free: 1-866-888-8988  

police contact information

Thunder Bay & Oliver-Paipoonge:

Thunder Bay Police: 911

Non Emergency Line: 807-684-1200

Immediate Surrounding Area (excluding Oliver-Paipoonge):

Ontario Provincial Police: 911

Non-Emergency Line: 
1 888 310-1122
1 888 310-1133 (TTY)


Ontario Provincial Police:  911

Non Emergency Line: 807-548-5534

Treaty # 3 Police: 911

NON-EMERGENCY1 (807) 548-5474
EMERGENCY1 (888) 310-1122

Sioux Lookout:

Ontario Provincial Police: 911

Non Emergency Line: 807-737-2020

Lac Seul Police Service: 807-582-3802

For 24 Hour Police Service: 1-888-310-1122

Nishnawbe-Aski Police Service: 807-623-2161

other relevant agency information and mental health resources

thunder bay & immediate surrounding area



Alpha Court:

Provides services to individuals that are homeless or at risk and experiencing mental health and/or addiction issues and wanting help.

Getting Appropriate Personal and Professional Support (GAPPS):

GAPPS services reach out to clients in the community who are not connected to traditional services, are homeless and have serious mental health and addictions issues.

Sexual Abuse Centre Thunder Bay:

The Sexual Abuse Centre Thunder Bay specializes in providing, help, support, counselling and information for all genders 14+ who have experienced sexual violence or domestic violence any time in their lives.

Faye Peterson House:

The Faye Peterson House provides a safe and supportive temporary shelter environment, crisis services, counselling, outreach, transitional support, advocacy, early childhood education, and support groups to survivors/women, youth and their children who are experiencing abuse or are at risk of abuse.


Provides safety and shelter to Indigenous women and children experiencing violence, and to facilitate the cycle of healing through the delivery of culturally appropriate programs and services to individuals and families.

Shelter House Thunder Bay:

Shelter House provides short-term relief to those in need of shelter, food, clothing referrals, and access to resources to support their transition towards successful independent living.

Shelter House also forges community links, identifies gaps in service currently being provided for its clients by the community and acts as an advocate for change.

St. Joseph's Care Group:

Services available for addiction treatment related to substances (youth and adult), gambling, gaming, internet overuse, sexual addictions, as well as a Chronic Pain Program, Community Support Program, Eating Disorders Program, Employment Services, Housing, Outpatient Therapy, Inpatient Treatment, and Withdrawal Management.

CMHA Kenora:

Provide clients with accessible and responsive, trauma informed, recovery-oriented mental health and addiction services throughout their lifespan, through treatment, rehabilitation, and support, guided and supported by our clients, family members and communities.

Waasegiizhig Nanaandawe’iyewigamig:

Fosters healthy Anishinaabeg, families and communities through traditional and contemporary health care encompassing mind, body, heart, and spirit:

Northwest Healthline:

List of programs, services in the larger Kenora area: 

Sioux Lookout First Nation Health Authority:

Nodin Mental Health Services provides counselling, support and intervention services to First Nation children, youth, adults and families from communities served by the Sioux Lookout First Nations Health Authority, who are experiencing social, emotional or behavioural problems.

Nodin is a resource available to 33 First Nation communities in the Sioux Lookout region, the majority remote fly-in access only.

Sioux Lookout Meno Ya Win Health Centre:

A multidisciplinary group of mental health and addictions counsellors who work in the Mental Health and Addictions Program which includes the Assault Care and Treatment Program, Long-Term Counselling services, and Crisis Counselling services

First Step Women's Shelter:

A service provider providing information/support and assistance and emergency shelter services to abused women and their children.

Nishnawbe-Gamik Friendship Centre:

Various programs and services available to assist community members with healing and wellness, mental health, addictions, employment, youth programs, etc.

General Resources:

Connex Ontario: Free 24 hour access to Healthcare Services and Information: https://www.connexontario.ca/en-ca/

211 Ontario: A helpline that connects people to the social services, programs and community supports they need: https://211ontario.ca/

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